Pilot text for knowlegement of costumers opinion
During the period understood between 07-03-05 and 29-03-05, in the Clinica Plató has carried out a pilot test to know the opinion of the clients. With this intention, one has installed an interactive tool in the door of entry of External Consultations (C/Marc Aureli) with 12 questions directed the clients who have been visited ambulatory within this period of time. 04/04/2005

During the period understood between 07-03-05 and 29-03-05, in the Clinica Plató has carried out a pilot test to know the opinion of the clients. With this intention, one has installed an interactive tool in the door of entry of External Consultations (C/Marc Aureli) with 12 questions directed the clients who have been visited ambulatory within this period of time.

 In whole, 51 complete answers have been obtained to 12 questions, 27 incomplete answers and 7 disabled persons. The results of this test are analyzed in the Unit of Attention to the Client for such of valuing the efficiency of the system. 

 The Clinica Plató is especially interested in knowing the opinion of its clients, of there that, constant the clinic promotes actions for such of gathering and listening to the suggestions and the degree of satisfaction of the users of the services with the aim to be able to continue improving adapting to the expectations of the society.